Terms and Conditions for Playing at 365 PH

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player", "User", "you") and 365 PH ("we", "us", "our", "the Platform"). They govern your use of the website located at 365ph.run and all related services, games, features, and content made available through it.

By creating an account, making a deposit, participating in any game, or simply browsing the platform, you agree to be bound by these Terms. This agreement takes effect from the moment you complete registration on 365 PH.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 365 PH. If there is any conflict between these documents, these Terms will take precedence unless otherwise specified.

2Eligibility

To register and play on 365 PH, you must meet all of the following requirements:

• You must be at least 21 years of age. Philippine gaming law prohibits online gaming participation by anyone under this age, and 365 PH strictly enforces this requirement.
• You must be physically located in the Philippines at the time of registration and during gameplay.
• You must have full legal capacity to enter into a binding agreement under Philippine law.
• You must not be a current employee, contractor, director, or family member of an employee of 365 PH or any of its affiliated companies or gaming software providers.
• You must not be listed on any self-exclusion register or have been previously banned from the platform.

By registering, you represent and warrant that all of the above conditions are satisfied. 365 PH reserves the right to request verification documents at any time to confirm eligibility. Failure to provide adequate documentation may result in account suspension and withholding of funds pending investigation.

3Account Registration

Single Account Policy

Each player is permitted to hold only one active account on 365 PH. Opening multiple accounts – whether under the same name, the same device, the same IP address, or the same payment method – is strictly prohibited. Any duplicate accounts discovered will be closed, and the balances in all associated accounts may be voided.

Account Information

When registering, you must provide accurate, complete, and truthful information. This includes your full legal name, date of birth, contact number, and any other details requested during the registration or verification process. Providing false information is grounds for immediate termination of your account.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. 365 PH will never ask for your password via email, live chat, or any other channel. If you suspect unauthorised access to your account, contact our support team immediately at support@365ph.run.

• Do not share your username or password with anyone, including friends or family members.
• Log out of your account when using a shared or public device.
• Enable any available two-factor authentication for additional protection.
• Notify us immediately if you believe your account has been compromised.

365 PH cannot be held liable for losses or damages resulting from your failure to secure your account credentials.

4Deposits and Payments

365 PH accepts deposits through the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank Online Banking, Visa, and Mastercard.

All deposits must be made in Philippine Peso (₱). The minimum deposit amount is ₱100. There is no maximum deposit limit set by the platform, though your payment provider may impose its own limits.

Fund Ownership

By making a deposit, you confirm that the funds belong to you and are not proceeds of any illegal activity. 365 PH is required to report any suspicious financial activity to the relevant Philippine authorities in compliance with anti-money laundering laws.

5Withdrawals

Players may request a withdrawal of their available balance at any time, provided that all applicable wagering requirements have been satisfied and the account has passed verification checks.

• The minimum withdrawal amount is ₱100.
• Withdrawals must be made to the same payment method used for the deposit, where technically possible, to comply with anti-money laundering requirements.
• GCash and Maya withdrawals are typically processed within minutes after approval.
• Bank transfers via InstaPay or PESONet are generally completed within the same banking day.
• 365 PH reserves the right to request identity verification before processing any withdrawal.

Withdrawal requests may be delayed or withheld if there is an active investigation into the account, if the account has unresolved bonus wagering requirements, or if we have reasonable grounds to suspect fraudulent activity. In such cases, 365 PH will notify the player and provide a reasonable timeframe for resolution.

6Bonuses and Promotions

365 PH offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the offer is made. The following general rules apply to all promotions on the platform:

• All bonuses are subject to wagering requirements. The specific rollover multiplier is stated in each promotion's individual terms.
• Bonus funds cannot be withdrawn directly. Only winnings generated from bonus funds, once wagering requirements are met, may be withdrawn.
• Each player may claim a specific promotion only once, unless the promotion is explicitly described as repeating or recurring.
• Bonuses are non-transferable and cannot be exchanged for cash outside of the standard wagering completion process.
• 365 PH reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Any attempt to abuse bonus offers – including through bonus hunting, collusion, or use of multiple accounts – will result in forfeiture of the bonus and associated winnings.

7Gameplay Rules

All games available on 365 PH operate under specific game rules that are accessible within each game interface. In addition, the following general gameplay policies apply across the entire platform:

• All game outcomes are determined by certified random number generation (RNG) systems. Results are independent and cannot be influenced by the platform or any player.
• In the event of a technical malfunction during gameplay, the affected round may be declared void and any wagers placed will be returned to the player's account.
• If a game is interrupted due to loss of internet connection on the player's side, the outcome of the round will stand as it was determined server-side at the time of disconnection.
• Minimum and maximum bet limits are set per game and per room. Players are responsible for reviewing these limits before placing wagers.
• The platform's transaction records are the official record of all gameplay activity. In any dispute, the server-side logs of 365 PH will be considered the authoritative source.

8Prohibited Activities

The following activities are strictly prohibited on 365 PH. Engaging in any of these may result in immediate account suspension, forfeiture of all funds, and referral to law enforcement where appropriate:

• Creating more than one account per person.
• Using automated software, bots, scripts, or any form of artificial intelligence to interact with games or the platform interface.
• Exploiting software bugs, errors, or loopholes. Any such vulnerability must be reported to support immediately.
• Colluding with other players to gain an unfair advantage in any game.
• Depositing funds obtained through fraudulent means, stolen payment credentials, or illegal activity.
• Attempting to launder money through the platform in any way.
• Engaging in any form of chip dumping, match-fixing, or deliberate loss manipulation.
• Harassing, threatening, or abusing other players or 365 PH staff through any channel.
• Accessing the platform through a VPN or proxy service to circumvent geographic restrictions.

9Responsible Gaming

365 PH is committed to promoting responsible gaming practices. We provide tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available through the Responsible Gaming section of your account settings.

We actively encourage players who feel that their gaming habits are becoming problematic to use these tools without hesitation. Self-exclusion requests are processed promptly and treated with complete confidentiality. Once a self-exclusion is active, the player will not receive any promotional communications from 365 PH for the duration of the exclusion period.

10Privacy and Data Protection

365 PH collects and processes personal data in accordance with our Privacy Policy and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173). By using the platform, you consent to the collection and processing of your personal information as described in our Privacy Policy.

We will never sell your personal data to third parties. Data shared with third-party payment processors and game providers is limited to what is strictly necessary to operate the services you use. Full details of how we handle your data are available in our Privacy Policy.

11Intellectual Property

All content on the 365 PH platform – including but not limited to logos, graphics, text, game interfaces, software, code, and design elements – is the intellectual property of 365 PH or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from 365 PH without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

12Limitation of Liability

To the maximum extent permitted by applicable law, 365 PH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of gaming funds, loss of data, loss of profits, or interruption of service.

365 PH does not guarantee that the platform will be available at all times without interruption. We will make reasonable efforts to schedule maintenance during low-traffic periods and will notify players of planned downtime where possible.

13Account Suspension and Termination

365 PH reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in cases including but not limited to:

• Violation of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent, abusive, or illegal activity.
• Receiving a chargeback dispute from a payment provider.
• A court order or directive from a relevant Philippine authority.

Players may also request voluntary account closure by contacting support. Upon voluntary closure of an account in good standing, any remaining verified balance will be processed for withdrawal within the standard timeframe. Balances connected to active bonus funds may be forfeited upon account closure.

14Changes to Terms and Conditions

365 PH reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the platform. The updated Terms will display the revision date at the top of this page.

Continued use of the 365 PH platform after any modification to these Terms constitutes your acceptance of the updated version. If you do not agree with the changes, you should stop using the platform and request account closure before the changes take effect.

15Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before escalating any dispute to formal legal proceedings, we encourage players to first attempt resolution through our customer support team. Most issues can be resolved quickly and informally. For formal complaints, please submit your concern in writing to support@365ph.run with full details of the issue, your account information, and the resolution you are seeking.

16Contact Us

If you have any questions about these Terms and Conditions or about your account, our support team is available 24/7 and ready to help. The best way to reach us is by email, and we aim to respond to all enquiries within 24 hours.

Email: support@365ph.run

You can also visit our FAQ page for answers to the most common questions about registration, payments, bonuses, and gameplay on 365 PH.